We help your people use AI well and your technical team work out what
comes next. Practical training, clear priorities, and independent advice grounded in the way
your business runs.
Start with the work your team already does. We’ll help them find the useful
parts of AI, practice them, and know when to check the answer.
WORKSHOPS & COACHING
One useful session can change the way you work.
For owners and small teams who want to get something done. Bring the emails, reports, or
repetitive tasks that eat up your day. We’ll match the session to your experience, including
automation and AI-assisted building when you’re ready.
A partner who understands your people. And your systems.
Your people are finding uses for AI. Your technical team is figuring out what to connect, what to
approve, and what to build. We help turn those decisions into a plan they can act on.
Our advisory work brings the business and technical sides together. We map workflows, review
designs, coach internal champions, and help you decide where the effort is worth it.
For organizations and MSPs with people who can carry the work forward.
You can start here without a workshop.
KNOW THE WORK. UNDERSTAND THE CONNECTIONS.
DOES THIS SOUND FAMILIAR?
Useful experiments. No shared plan.Find out what people are
using, what’s worth repeating, and who should own it.
A technical team with AI questions.Work through architecture,
permissions, evaluation, operating costs, and the handoffs between systems.
More ideas than time to pursue them.Choose what to try, what to
use as it is, and what to leave alone.
A clear next step. Someone responsible for it.
Start with a focused assessment. Agree on the priorities, then choose the guidance your team
needs.
01 / UNDERSTAND
See what’s happening.
Map the workflows, tools, and people involved. Identify the gaps and the decisions that
need attention.
02 / PRIORITIZE
Choose the useful work.
Weigh value, effort, and risk. Leave with a practical plan and clear responsibilities.
03 / GUIDE
Equip the people doing it.
Review technical designs, test assumptions, and coach your team or agreed delivery
partner through the decisions.
04 / REVIEW
Keep the plan current.
Review progress and relevant changes in AI. Record decisions, resolve open questions, and
set the next priorities.
Ongoing advisory has an agreed review cadence, deliverables, and response
boundaries. Your internal team or an agreed provider owns implementation and operation. Any
custom build is a separate, selectively scoped engagement.
AN EXAMPLE OF THE WORK / ILLUSTRATIVE SCENARIO
Five people. Five versions of the same prompt.
The answers vary. Nobody knows which version to trust. A useful experiment needs a shared way
of working.
Explore the decisions we would work
through with your team.
What should be shared?
Map the recurring task with the people doing it. Separate the common steps from the
details that genuinely differ by role.
Who checks that it works?
Choose an owner and representative examples. Agree on what a good result looks like, what
data is allowed, and when someone must review the output.
How does it reach the team?
Use an approved shared skill or template where the platform supports it. Include simple
instructions, an owner, and a way to report problems.
What happens when things change?
Keep a record of changes, test before replacing the shared version, and review whether
people are using it successfully.
A tested workflow, a named owner, and a team that knows how to use it.
“
The more we integrate their processes and teachings, the less we find ourselves working
in the business and the more we’re able to work on it, and that shift has been invaluable.
KD
Keri DowningCOO · Your Home Sold Guaranteed Realty, The Nathan Clark
Team
TRAINING + IMPLEMENTATION CLIENT EXPERIENCE
THE WORK BEHIND THE WORDS
Different teams. Real, practical work.
Acumen’s training materials cover research and reporting. Brunet’s workshop
kit starts with listings and property updates. The work changes because the people using it do.
GLOBAL ORGANIZATION01
Acumen
A structured path from AI foundations to responsible use.
Practical training across Copilot, Gemini, and Claude, with exercises grounded in everyday
organizational work.
Live trainingRollout supportResponsible
use
Explore the work
The training materials span meeting follow-through, drafting, research, knowledge
search, and reporting. The Claude curriculum adds foundations, Skills, Projects,
responsible use, and data security, with leadership and power-user enablement in the
rollout scope.
A program can meet different levels of experience while giving
everyone a shared way to work.
REAL ESTATE OPERATIONS02
The Nathan Clark Team
Training and automation that work together.
AI training, an operational technology audit, and call-processing automation for a busy real
estate team.
Team trainingWorkflow auditAutomation
Explore the work
The engagement connects practical AI coaching with the systems behind the work.
Alongside training, StarForge built call-processing automation and examined how
tools and information move through the operation.
“What used to take hours now takes minutes.” / Keri Downing, COO.
Client-reported experience; results vary by workflow.
HANDS-ON TEAM LEARNING03
Brunet & Company Real Estate
AI lessons built around a real estate workday.
A tailored lunch-and-learn deck and reusable recipe cards for listings, marketing, and
property updates.
Custom workshopPractical takeaways
Explore the work
The training kit applies Context, Inputs, Constraints, Output, and Verify to tasks
the team recognizes: listing descriptions, on-brand posts, and property-status
updates. Each recipe includes a human review step and a reminder to use verified
property facts.
People leave with a repeatable starting point for a familiar task.
NCCC / COMMUNITY LEARNING04
Northeastern Connecticut Chamber of Commerce
A practical foundation for AI confidence.
An instructor-led workshop series developed with live demonstrations, facilitator guides, and
participant prompt packs.
Workshop designPractice & verification
Explore the work
The developed materials pair a self-contained presentation with recipe cards and
guided exercises. They focus on useful prompting, clear limits, and checking AI
output, with follow-on material that builds on the first session.
The learning continues beyond the presentation through tools
participants can reuse.
IN THEIR WORDS
Useful is the point.
“
He breaks things down in a way that’s easy to apply immediately, and that made a big
difference.
Ben PickowitzSales Designer · Creative Enclosures
Inc.Custom AI training & workflow coaching
“
They didn’t just hand us a tool, but trained staff and built workflows that truly
reflect how we operate day-to-day.
Erin La NinfaExecutive Director · Community String
ProjectPro bono nonprofit systems build
“
I was very surprised how easy it can be to learn AI. Mark makes it very easy to
learn and breaks it down to a manageable level…
Brandon LiuLead Barber & Entrepreneur · London Barber
CompanyAI training graduate
INSIDE A STARFORGE SESSION
Bring the work. Ask the question.
A workshop should have room for “I’ve never tried this” and “I got it working, but now it’s
broken.” We work through the task together.
Watch Mark turn everyday questions into useful workflows, reusable Skills, and a better
understanding of the tools.
STARFORGE / IN SESSION 53 SECONDS · CAPTIONED
Mark SalisburyStarForge training facilitator
Edited excerpts from live Acumen training sessions. Your questions and
your work shape the session.
Read the transcript
Mark Salisbury speaks throughout. The edit pairs workshop footage with StarForge titles.
On screen: everyday follow-up work, a meeting-summary Skill, and the three parts of a
Project: instructions, knowledge, and conversation history.
What do you want it to do for you?
You speak to it in plain English, nothing complicated. You don't need to use any commands
or code.
Different decisions are pulled out. The action items have names. Everybody is assigned to
something and Gemini is citing all the specific sources of where that comes from.
Other things skills are used for, and one that I'll show you an example of, is taking a
transcript from a meeting and making that into a nice summary with notes and next
actions, just the way that you want it every time.
You can just give it the procedure of what you would like it to do and tell it to take a
look at that file that has as much information as you need.
The moment you share something that Claude wrote, it's got your name on it, not Claude's.
Closing title: Bring the work. We’ll build on it together. AI training +
implementation. starforgedynamics.com.
StarForge grew out of a friendship that began at Best Buy and Geek Squad
twenty years ago. Helping people understand technology has been part of the work from the start.
Based in Killingly, Connecticut, we bring practical AI training and technical guidance to local
businesses and larger organizations. Our work connects how people use the tools with the
systems, decisions, and responsibilities behind them.
That partnership extends to our customers. We want you to understand the choices in front of you,
have a say in the decisions, and feel comfortable telling us when something isn’t working.
MODEL & PLATFORM AGNOSTIC
Our allegiance is to you.
Your success and understanding come first. We choose tools around your work, explain the
costs and tradeoffs, and change course when a better fit comes along.
THE STARFORGE WAY
The way we work is part of the work.
Our core values show up in a workshop, a project scope, and the call where we have to tell you
something went wrong.
01 / PEOPLE
Give people room.
Better tools should leave you with more capacity for your work and your life. We start with
the person doing the task.
02 / INTEGRITY
Tell the truth early.
Clear scope and costs. Honest limits. If a deadline slips or we make a mistake, you hear it
from us.
03 / CRAFT
Know the work. Lose the ego.
We check what we build and explain what we know. Nobody should feel small for asking a
question.
04 / SUSTAINABILITY
Leave time for a life.
A process that only works when someone stays late every night needs fixing. Rest belongs in
the plan.
05 / STEWARDSHIP
Look after each other.
We respect the people affected by a system, protect private information, and adapt to real
circumstances.
06 / LEARNING
Keep learning. Keep your word.
The tools will change. Our responsibility to the people using them stays.
AIPEOPLE
THE QUESTIONS BELONG IN THE ROOM
AI has human costs. Let’s talk about them.
Privacy, bias, creative ownership, changes to people’s jobs, and environmental costs deserve
time and honest discussion. We can build these into a practical session or design a whole
workshop around the ethical, social, and environmental impacts of AI.
You can question a tool, set a boundary, or decide a task should stay with a person. We
welcome those conversations. They help us build something you can stand behind.
We help your organization decide how to use AI, prioritize opportunities, review technical
designs, and equip the people doing the work. We start with a focused assessment and agree
on deliverables and a review cadence. Implementation, system operation, and incident
response have explicitly assigned owners.
Can you work with what we have already built?
Yes. Bring the prototype, automation, or internal tool, along with what works and what is
getting stuck. We can review the approach, identify questions to resolve before wider use,
and guide your technical team through the next steps. A custom build or ongoing system
maintenance requires a separate agreement.
Can you teach automation and AI-assisted coding?
Yes. If your team already knows how to prompt, we can work on connected workflows, approval
steps, and building with tools like Codex. We cover the brief, testing, and handoff too.
Tell us what you have tried and where you got stuck.
Can a workshop focus on AI ethics and impact?
Yes. We can make room for the ethical, social, and environmental questions within a skills
workshop, or build a dedicated session around them. Concerns about privacy, bias, creative
work, jobs, and resource use belong in the conversation.
Our team is brand new to AI. Is this for us?
Yes. We start with familiar tasks and plain language. People practice in the session, ask
questions, and leave with instructions they can use again. Different experience levels are
part of the plan.
We already have AI tools. Can you help people use them?
Yes. We can work with ChatGPT, Claude, Gemini, and Microsoft Copilot, depending on the tools
and account features your organization has approved. We start by checking your setup and
choosing useful tasks for your team.
Do you work with our IT or security team?
Yes. For an organizational rollout, we align with the people responsible for your systems,
approved tools, and data rules. We teach what can be shared, what requires review, and where
a human stays responsible. Training does not replace your organization’s policies.
Are sessions in person or remote?
Both. We’re based in Killingly, Connecticut, and work with businesses across Connecticut,
Rhode Island, and Massachusetts. Remote workshops and multi-session programs let us work
with teams farther afield and across time zones.
What happens after the workshop?
Your team keeps the agreed training materials and reusable recipes. Depending on the
engagement, we can add role-specific sessions, office hours, workflow implementation, or
coaching for internal champions. We agree on that scope up front.
How much does it cost?
The scope depends on your team, starting point, tools, and whether you need one workshop or
an ongoing program. We talk through the work first, then provide a clear scope and price
before you commit.
Can you still build something custom?
Selectively. We first check whether your existing tools can do the job and who will own the
result. Custom software and specialized technical work need a separate scope covering
delivery, ownership, and ongoing support. Advisory does not automatically include
development or system maintenance.
LET’S FIND YOUR STARTING POINT.
Tell us what would make work better.
A team you want to train. A workflow that needs fixing. An AI plan you’d like a second opinion
on. You don’t need a perfect brief to start a useful conversation.
